FitPals

Support

Something not working, or a question the answers below don't cover? Email dhruvchowdhary7@gmail.com.

How do I link up with my partner?

FitPals asks for your partner while you set up. Send them your invite code, or type in theirs. Only one of you needs to do it. If you skipped that step, tap Find your partner on the home screen.

Does my partner need their own subscription?

No. One subscription covers you both, whichever of you buys it.

Who owes the wager?

You owe it if you miss your weekly goal and your partner hits theirs. If you both hit your goals, or you both miss, nobody owes a thing.

How do I cancel my subscription?

Apple handles billing. On your iPhone, open Settings, tap your name, then Subscriptions, then FitPals.

I already subscribed, but FitPals asks me to pay.

Tap Restore purchases at the bottom of the subscription screen, signed in to the same Apple Account you bought it with.

How do I report a post on the feedback board?

Tap the three dots on the post, then Report. It's hidden for you straight away, along with anything else that person posts, and it's reviewed. To raise something urgent, email dhruvchowdhary7@gmail.com.

How do I delete my account?

Tap the gear at the top of the home screen, then Delete account. Everything is deleted right away. If you pay for a subscription, cancel it separately in Settings.